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7 Problems (and Solutions) Faced by Property Buyers
January, 2026

7 Problems (and Solutions) Faced by Property Buyers

Buying a home is an exciting milestone, but it can also come with a few challenges along the way. From setting the right budget to securing a property to buy in Purley, Croydon & Greater London, many UK buyers encounter similar obstacles during the process. The good news is that most issues are avoidable with the right preparation and guidance. In this article, we’ll explore the most common problems faced by property buyers and share practical solutions to help make your move smoother and less stressful.

Problem 1: Getting the Budget Wrong

One of the earliest stumbling blocks for buyers is working out what they can realistically afford. Some buyers focus purely on the purchase price, forgetting about the additional costs involved, while others underestimate their borrowing power and rule out homes that may actually be within reach.

Costs buyers often overlook include:

Stamp duty

Solicitor and conveyancing fees

Surveys and mortgage arrangement fees

Removal and initial setup costs

Solution: Know Your Numbers from the Start

Applying for a Mortgage Agreement in Principle (AIP) gives you a clear idea of what you’re likely to be able to borrow and helps you focus on realistic options. It also reassures sellers that you’re financially prepared. A mortgage adviser can help you understand monthly repayments and highlight any costs that could affect affordability later on.

We recommend CBM Financial an independent mortgage broker, who is well respected by mainstream institutions, private banks and other specialist providers.

Problem 2: Finding the Right Property Before It Sells

Competition for homes means that many buyers miss out on a suitable property for sale in Purley, Croydon & Greater London simply because they weren’t quick enough.

Solution: Stay One Step Ahead

To improve your chances:

Register with Shinerocks. We are a local estate agent in Purley, Croydon & Greater London

Be clear about your must-haves and nice-to-haves

Have your AIP ready so you can act quickly

At Shinerocks we often introduce buyers to suitable properties before they’re widely advertised, giving them a valuable head start.

Problem 3: Uncertainty Around Making the Right Offer

Many buyers worry about getting their offer wrong. Go in too low and you risk losing the property. Go in too strong and you may feel uneasy about whether you’ve paid more than needed.

Solution: Trust Your Estate Agent’s Advice

This is where local market knowledge really comes into its own. As an experienced estate agent in Purley, Croydon & Greater London we understand pricing trends, buyer demand and seller expectations, and that insight helps shape the strongest possible offer.

We will look at:

Recent sale prices of similar homes

How much interest the property has attracted

The seller’s position and preferred timescales

At Shinerocks, we’ll explain the options clearly and recommend the best offer to make, so you can move forward with confidence rather than guesswork.

Problem 4: Worries About Property Chains

Property chains often get a bad reputation, but many progress smoothly with good organisation and communication. Delays usually occur when updates aren’t shared or paperwork is slow to move.

Solution: Keep the Momentum Going

A well-managed chain relies on everyone staying engaged. You can help things along by:

Instructing a proactive solicitor as soon as your offer is accepted

Returning forms and documents promptly

Keeping in touch with your estate agent

We play a central role in chasing progress, resolving issues early and keeping all parties aligned, helping the transaction move steadily towards completion.

Problem 5: Gazumping

Gazumping happens when a seller accepts a higher offer after already agreeing yours. It’s frustrating and can cost buyers both time and money.

Solution: Act Quickly and Show Commitment

You can reduce the risk by:

Booking surveys straight away

Instructing solicitors early

The quicker you progress, the smaller the window for gazumping.

Problem 6: Hidden Issues with the Property

Some problems only come to light after an offer is accepted, such as damp, roof issues or outdated electrics.

Solution: Always Get a Survey

A professional survey highlights potential issues before you’re legally committed. It also gives you the chance to budget for future works. Skipping a survey can be a costly false economy.

Problem 7: Feeling Overwhelmed by the Process

From viewings and offers to legal paperwork, the buying process can feel like a lot to juggle, especially for first-time buyers.

Solution: Use Local Expertise

As a supportive estate agent, we can make a big difference. At Shinerocks, we guide buyers through each stage, explain what’s happening in plain English and keep everything moving without pressure.

Final Thoughts

Buying a home doesn’t have to be stressful. By understanding the common challenges and knowing how to deal with them, you’ll feel more prepared and confident throughout the process. The right advice, early preparation and a trusted local agent like Shinerocks can turn an often complicated journey into a positive one.

If you’re looking for a property to buy in Purley, Croydon & Greater London and want clear, honest advice, speak to the team at Shinerocks. We’re here to help you find the right home, at the right price, with less stress along the way.

In the meantime, we've answered some of your common questions about buying a property.

Frequently Asked Questions

What is an Agreement in Principle (AIP)?

An AIP is a statement from a lender confirming how much you may be able to borrow, subject to further checks.

Do I really need a survey?

usually, yes. Surveys often uncover issues that aren’t visible during viewings and can save you from unexpected costs later.

When should I contact an estate agent?

As early as possible. Registering early helps you hear about suitable properties quickly.

Can estate agents help after my offer is accepted?

Yes. A good agent will manage the process through to completion, chasing updates and keeping everyone informed.

 

Have any questions?

Use the form to send us your questions and we'll respond as quickly as possible.

You can also call us on 020 8660 2010, or email enquiries@shinerocks.co.uk.


 

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Dear Paul and the ShineRocks team, Thank you! We are delighted that we successfully completed on the sale of The Garth, 12 Welcomes Road on Friday, and we wanted to take this opportunity to thank you, Claire and the team for all your excellent work on our behalf. We really appreciated your proactivity, frankness, responsiveness and good...

Mr & Mrs F

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Mr G

Worked hard to find possible buyers. Very professional and friendly staff. Drove the completion by liaising with all parties when things threatened to go pear-shaped. Very satisfied customer

Mrs H-W

Having tried a couple estate agents to sell our house, with no result, we tried ShineRocks. Paul Shinerock was realistic in his valuation, which others had not been and we had a number of viewings. A Christmas present was accepting a very good offer. Unfortunately, the buyer dragged his heels and then at the point of exchange decided to...

Mr P

A great service offered by both Paul and Claire. Sometimes the best thing an agent can do is to convince you to accept an offer and to encourage you to pay more to get the house of your dreams. Had Paul not convinced me to accept the offer on mine I would not have moved. Claire moved heaven and earth to enable me to purchase a property through...

Mr & Mrs W

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Mr L

My house purchase was very complicated, ShineRocks handled it very professionally

Mr H

Claire was our estate agent and she was incredibly professional, always available and kept us completely up to date. A pleasure to buy and sell with

Mrs P

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Mr P

Excellent service over a period of several months. Always at hand to offer advice and their expertise. Highly Recommend Shinerocks and thank you for all your help

Mr A

I was very pleased with the service - professional yet caring

Mrs L

Very professional and excellent service in a complicated situation which resulted in a positive result. We have purchased 2 homes from Paul in the last 14 years. Claire is remarkable and kept us fully up to speed

Mr P

Very friendly. After a slow start we got on very well and achieved our objective. Particular thanks to Claire

Dr L

Hi Caire, Can you say a massive 'thank you' to Paul for coming to see me. He really gave me some things to think about that had just not crossed my mind. Swapping the bathroom and middle bedroom and adding a bathroom to the main bed room made so much sense, I've got Alan coming over on Saturday to cost it up! I'll definitely...

D

We have recently purchased a property through shinerocks and can honestly say the service we received from Claire was exceptional. She kept us updated regularly and liaised tirelessly between solicitors, vendors and the other agents in what became a difficult and frustrating chain. She was both professional and personable, and we always felt...

M & C

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Mr and Mrs W

I would just like to take this opportunity to thank you for your assistance and facilitation of the purchase of our property, and I would relish the opportunity to work with you again in future endeavours.

CT

Just want to say a big thank you for all your help and support.  I know you were not our estate agent but we really felt supported and coached through the whole process and I can't thank you enough. 

M, J &A

Paul, Claire and all the team at ShineRocks have always acted with the utmost professionalism and in my experience have been the best estate agency I have ever encountered.  

Mr D

Dear Claire, Thank you so much for making our dream home come true.  Invitation to the house warming is guaranteed! Much Love

R & N

Hi the ShineRocks Team Would like to say thank you for a great service in completing on our house.  We are totally blessed, we feel so lucky.  Your team with friendly voices were very proactive in updating us.  Paul you have a good team around and to say the least, you have some charm. You are a very nice bunch of people to...

L M

We would like to also comment upon the superb level of professionalism shown by the staff at ShineRocks. Having been to other block bookings we must say that this one was handled to so well. Additionally the advice given regarding parking was most helpful. We will certainly keep an eye out for other properties marketed by you. Kindest...

Mr and Mrs H

Dear Paul How very happy I am to be the lucky chap that has been given the privilege to buy and live in the elegant property. Thank you again for the excellent service provided by ShineRocks. Yours sincerely 

Mr R

Thanks for all your attention - I am impressed with your service and will recommend you to friends. Kind regards 

Mrs A

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Mrs D

Terrific news. Thank you Paul. With all thanks for your support and help during this process. All best wishes 

Mr H

Thank you so much for all your help with our house move. We appreciate the hard work you put in to finally get us to an exchange date. Your calm approach and sense of humour throughout really helped. Thanks again, 

Mr and Mrs G

Thank you so much for all your work on selling our home. It is much appreciated. Best wishes 

Mr and Mrs R

Thanks again for everything that you have done to get our new home. God bless you. 

Mr and Mrs P

Dear Claire and the 'team' at ShineRocks for all of your help and patience with our purchase.  Best wishes

K and L

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V and K

Dear Paul We are at last beginning to see some order in our new home and have time to catch breath. The move was challenging to say the least as we were downsizing dramatically and had too much to fit in prior to having an extension to create two more rooms and allow us to convert an existing one into a utility room. We would like to take...

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S and M

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B

Thank you for everything you've done. I couldn't have got through this without you. Putting up with every difficult situation in such a kind way. Thank you so much. 

Mrs P

Paul, Claire and all the team at ShineRocks have always acted with the utmost professionalism and in my experience have been the best estate agency I have ever encountered.

Mr H